General terms and conditions of service
Terms applicable to the consulting work and services of the Getul group, provided to a professional clientele.
Last updated: 18 June 2026
1. Purpose
These terms govern the services provided by GETUL CONSULTING, S.L. to its professional clients: AI Act compliance audits, consulting, training, automation, monitoring, applied R&D and expert placement.
2. Quotation and order
Every service is subject to a prior quotation. The order becomes firm upon receipt of the client's written acceptance of the quotation. These terms prevail unless particular conditions are accepted in writing.
3. Prices and payment
Prices are stated in euros, exclusive of tax. Unless otherwise stated in the quotation, invoices are payable within 30 days of the invoice date. Any delay incurs penalties at a rate of 3 times the statutory interest rate and a fixed recovery indemnity of 40 EUR (clients established in France), in accordance with the applicable regulations.
4. Execution deadlines
Deadlines are provided for guidance only. A reasonable overrun cannot give rise to cancellation of the order or to the payment of damages, except in the event of gross misconduct by Getul.
5. Client obligations
The client undertakes to provide, in good time, the information, access, documents and points of contact required for the proper performance of the service. A failure to do so may suspend the deadlines.
6. Intellectual property of deliverables
The specific deliverables produced for the client are assigned to it after full payment. Getul retains full ownership of its pre-existing or generic methodologies, tools, templates and know-how, as well as the right to reuse them.
7. Confidentiality
Each party undertakes to preserve the confidentiality of the information exchanged and to use it only for the performance of the service, for the duration of the contract and 3 years after its termination.
8. Liability
Getul is bound by an obligation of means. Its liability, on all grounds combined, is capped at the pre-tax amount of the service concerned. Indirect damages are excluded (loss of operations, of data, of turnover or of reputation).
9. Personal data
Personal data is processed in accordance with our privacy policy. Where Getul acts as a processor within the meaning of the GDPR, a data processing agreement (DPA) is concluded.
10. Term and termination
One-off services end upon their delivery. Recurring services (for example Shield monitoring) may be terminated by either party subject to 30 days' notice, without prejudice to the sums due.
11. Force majeure
No party can be held liable for a failure resulting from an event of force majeure within the meaning of the applicable law and case law.
12. Governing law and disputes
These terms are governed by Spanish law, without prejudice to the mandatory provisions protecting clients established in France. Failing an amicable resolution, any dispute falls under the jurisdiction of the courts of Málaga, Spain.